Yardi Support Analyst

Yardi Support AnalystNew York, NY (Hybrid)Compensation & BenefitsBase Salary: $140,000 - $200,000Schedule: Monday - Thursday in-office, Fridays remotePerformance bonus opportunityComprehensive benefits packageStrong growth potentialA growing real estate owner, operator, and investment firm is seeking a Yardi Support Analyst to support and enhance its Yardi ecosystem across multiple business units. This role combines application support, system administration, reporting, training, and process improvement initiatives.ResponsibilitiesProvide Yardi support via ticketing system, email, and phone.Troubleshoot and resolve user issues while maintaining excellent service levels.Configure new properties, entities, and system setups.Create custom reports and ad hoc reporting solutions.Support SQL, SSRS, and Excel-based reporting initiatives.Identify recurring issues and recommend long-term solutions.Conduct user training and maintain system documentation.Partner with accounting, operations, and asset management teams to improve platform functionality.Assist with Yardi implementations, upgrades, and module rollouts.Develop best practices, procedures, and support documentation.Requirements5+ years of Yardi experience in a support, analyst, or administrator capacity.Strong understanding of property management and accounting workflows.Experience with SQL, Microsoft SQL Server, and SSRS reporting.Advanced Microsoft Excel skills.Ability to create custom reports, queries, and stored procedures.Strong troubleshooting, analytical, and communication skills.Bachelor's degree preferred.Preferred ExperienceExperience within a multifamily or commercial real estate environment.Experience with modules such as Rent Café, Rent Maximizer, Procure to Pay, Accounting, Budgeting, Commercial, Residential, and Job Cost.If you have extensive Yardi experience and enjoy supporting business-critical systems, apply today to learn more about this confidential opportunity.