Job DescriptionJob DescriptionJoin our team as Trainer! The Trainer will be responsible for delivering all necessary training to contact center employees, including new hires, system updates, improvements, and changes to each client’s rules and policies.Essential Responsibities:Review and update training materials across all platforms used, including Moodle, Amazon Q, among others.Create training agendas for new employee onboarding, cross-training for transferred employees, and retrain