Job DescriptionJob DescriptionClearance Requirement: Top SecretEmployment Status: Full TimeClassification: Non-ExemptTravel Required: NoLocation: Bluemont, VA/RemoteEssential Duties: Receive and respond to Tier I Helpdesk calls pertaining to:• Email and network accounts, permission and access, password resets, and PIVs• Conferencing and instant messaging support• Mobile device support- iPhone and Android• Remote desktop support using Remote Desktop software&am