Title- Service Desk Tower Lead Client- FDIC Location- Onsite- Fairfax Drive, Arlington, VA Duration- 6+ Months C2H Please use the skills matrix below: Overall professional experience Managing a Service Desk Service Desk Services Managing contractor personnel performance Avaya contact centers Genesys contact centers Is your candidate a US Citizen? Does your candidate have an active public trust? Has your candidate ever held any type of federal government clearance? If so, which one(s)?