POSITION: INSIDE POWER FRONT CHAT PRODUCT TECHNICAL ANALYST LOCATION: DAY 1 ONSITE Location:Massachuets Role is of a technical analyst that is responsible for Inside/Power front chat product Responsible for configuration and administration of this product Channels Users and roles Routing rules Ensure functioning of the tool across channels such as Dotcom, SBA, Quill, HI touch, Southwest, SPP, etc. Ensure both reactive and proactive pathways are functioning Responsible for addressing requ