SH-772 Helpdesk Analyst - IDOH, Indianapolis IN. Position Summary: The Immunization Helpdesk Analyst serves as a key member of the Immunization Information System (IIS) support team, providing technical assistance, data quality expertise, and customer support to healthcare providers, public health staff, and system end-users. This role focuses on maintaining the accuracy and integrity of immunization records by identifying, investigating, and resolving data issues such as duplicate records an