This position will assist withthe booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support.
Responsibilities:
Collect, review and enter shipment information in the computer (i.e., reference numbers, location information, schedules, rates and carrier information.), using Microsoft Word, Access, Excel, and the Internet. This data is collected via phone, fax or electronic methods.
Handle customer and carrier inquiries regarding