Reach me on: Position: Customer Engagement Location: Reston, VA #REMOTE Duration: Long term Job Description: Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic tec