Job DescriptionJob DescriptionJob Summary:Provide onsite Level 1 & 2 technical support to end users in a warehouse and shop-floor environment. Responsible for hands-on troubleshooting, equipment setup, and timely resolution of IT incidents and service requests.Key Responsibilities:Provide onsite Level 1–2 IT support for end-user devices and peripheralsTroubleshoot hardware, software, and basic network issuesInstall, configure, move, ship and replace IT equipmentLog, update, and