We are seeking an experienced IT Support professional to provide Level 1 and Level 2 technical support to end users in an enterprise environment. The ideal candidate will have strong hands‑on experience with end‑user support, workstation setup, Office 365 applications, peripheral devices, and IT service management tools.
Key Responsibilities
Provide Level 1 and Level 2 help desk support via telephone, email, and in‑person
Troubleshoot and resolve hardware, software, and peripheral issues
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