Join Ignite IT, a trusted partner for federal agencies, as we work together to modernize infrastructure, enhance collaboration, and create resilient, high-performance systems. We're expanding our support and ready for an Enterprise Operations Center (EOC) Engineer to become a part of our dynamic team.What You’ll DoManage, track, report, process and assign tickets daily.Responsible for opening, tracking and closing tickets.Perform proactive network and systems monitoring.Assist in restoring