Quality Manager – West Springfield, Town of, MA 01089, USA (On-site) Full-Time. Quality System Improvement: Improve the company’s Quality performance by transitioning from a reactive quality system relying on inspection to a proactive, integrated quality system that eliminates issues at the source.
Key Responsibilities:
Review the entire quality system and processes, making changes as necessary.
Establish, maintain, and manage process improvement metrics to reduce customer escapes toward zero.