Manage Relationships interview questions
Manage Relationships interview questions
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Total Questions: 5
1. A contact must always be linked to a client in the system.
Correct Answer is : FALSE
2. A contact in CRM is
Correct Answer is : An individual with whom someone in the firm has had contact
3. You meet a CEO at an industry event. You are seated at the same table and you talk, but you do not discuss business. He hands you his business card. Do you enter this person as a contact in CRM?
Correct Answer is : Yes, because you may want to touch base with him down the roa
4. At what point should a client be entered into CRM?
Correct Answer is : When the first meaningful communication has been established
5. Supply chains create value by:
Correct Answer is : increasing profitability and return to shareholders
