Red River Managed Services seeks selfless, humble, and team‑oriented individuals who thrive on data‑driven decision making and collaboration. Candidates should embody a client‑centric mindset, valuing curiosity, empathy, resilience, and a passion for innovation.
Responsibilities Accept customer calls, alerts, and other incident reports across phone, chat, email, and web portal, escalating to Tier2 as required and within specified timeframes.
Serve as the primary point of contact for all custom