[Sales] Account Coordinator

[Sales] Account CoordinatorAtlanta, Georgia, United StatesJob DescriptionThe duties and responsibilities of this position include, but are not limited to:Assisting customers of US branch with product-related questions by email and in personHandling claims regarding refunds or exchangesProcessing orders given over the phone, email, or internal ERP systemHandling communication with customers and vendors to ensure on-time paymentAssisting in coordinating the delivery process to meet guarantees to customersManaging relationships with customersUpdating internal databases with account informationLiaise with internal teams to ensure proper pre-and post-sales servicePrepare, file, and retrieve sales-related documents such as invoices and PO StatusAssisting all sales related workQualificationThe following skills and qualifications are required for this position:Strong communication skills with a problem-solving attitudeExcellent computer skills (MS Office in particular)Organizational and time-management skillsHands-on experience with CRM softwareHighly motivated, self-directed, and customer service orientedDemonstrate strong attention to detail and a sense of urgencyAbility to learn and perform multiple tasks in a fast-paced environmentAbility to work independently as well as in a team environmentBachelors degree