Account Manager

Position SummaryThe Sales Executive position is responsible for managing assigned territory. Key responsibilitiesinclude overseeing and maintaining the relationship with the account to ensure customer satisfaction and address any issues that arise. The role involves developing and implementing sales strategies to increase revenue, preparing regular sales reports and forecasts to track performance, and informing strategic decisions. Providing exceptional customer service by responding promptly to inquiries and resolving any concerns is also a crucial part of the job.Key elements of the role:Customer Satisfaction: managing the relationship with the customer in a manner that preventsattrition.Propose chemical and/or digital solutions to lower customers costs, identifying processchanges and assisting customer with implementation, optimizing applications or processvariables/controls. Documented and signed ROBI for all current application and future projects foreach account.Commercializing new applications, increasing volumes of existing applications to improvecustomer performance, working with sales manager to identify target applicationsReporting/Service: Servicing the account in a manner that keeps the customerhappy.Competencies Needed for Success• Drives Engagement - Creating a climate where people are motivated to do their best to helpthe organization achieve its objectives• Ensures Accountability - Holding self and others accountable to meet commitments• Collaborates - Building partnerships and working collaboratively with others to meet sharedobjectives• Communicates Effectively - Developing and delivering multi-mode communications thatconvey a clear understanding of the unique needs of different audiences• Develops Talent - Developing people to meet both their career goals and the organization'sgoalsMinimum Requirements to Apply• Bachelor's degree• Job Related Experience: 4-6 years• Talent development• Facilitation/training skills• Metrics/data analytics• Communication training