Assistant Property Manager

Position Purpose

To ensure that the property is running efficiently and that all staff members are working together to ensure that the property is maintained at all times in good physical condition with stable fiscal operations, abiding by all federal, state, and local regulations, and providing excellent customer service to every resident and prospect.

Reports To

Property Manager

Manages

Service Manager, Leasing Consultant, Service Technician, Porter

Responsibilities and Duties

• MARKETING / LEASING
  • Direct all aspects of marketing the community, ensuring that there is curb appeal.
  • Have a complete understanding of local competition; be able to price accordingly and market the features that make your community stand out above the rest
  • Oversee the leasing process for apartments. Ensure that all applicable forms are completed and signed.
  • Countersign all leases for prospects in a timely manner, confirming that all information in the lease is accurate and without error.
     
• RESIDENT RETENTION
  • Review renewals and rent decisions
  • Ensure that residents are provided with a clean, safe, well-maintained community.
  • Work to resolve maintenance requests on an immediate basis, keeping residents updated on any progress and aware of any unavoidable delays.
    
     
• FISCAL OPERATION
  • Maintain necessary record of all financial transactions of the community.
  • Approve expenditures and invoice payment.
  • Supervise outside contractors working on the community.
  • Maintain accurate payroll records and adhere to payroll policies and cutoff dates.
  • Assist in preparation of annual budget and work within the established budget.
  • Inspect property and improvements continually, recording deficiencies and taking the necessary action, within budgetary allocations.
     
• GENERAL / ADMINISTRATIVE DUTIES
  • Maintain courteous and continuous communication with employees, residents, prospects, and vendors.
  • Report accident and emergency situations to corporate immediately and prepare the proper reports.
  • Prepare management reports on a timely basis, whenever required.
  • Hire and train staff to perform the duties necessary for smooth operation of portfolio.
  • Supervise and train all staff to ensure 100% compliance with fair housing regulations.
  • Oversee staff to ensure speedy and quality unit turns.
  • Supervise and coach employees in accordance with the company’s philosophy and federal, state, and local guidelines.
  • Adhere to all company policies as outlined in Cove’s handbook.
  • Establish schedules and assign personnel for routine maintenance and routine coverage.

 Job Requirements

• 2+ years of experience in the property management industry
• Bachelor’s degree preferred
• A track record of success building, developing, and maintaining high performing teams
• Strong financial skills, including experience managing budgets and financial reports
• Outstanding communication skills
• Proficiency with Microsoft Excel and Yardi a plus