Assistant Sales Manager – Luxury Jewelry

Sales & Client Experience Leader J.R. Dunn Jewelers | Lighthouse Point, FL | Full-Time | On-SiteDetail-oriented, operations-minded luxury sales professional wanted.Family-owned since 1969, J.R. Dunn Jewelers has grown into one of America's leading independent luxury jewelers. Our 14,000-sq-ft Lighthouse Point flagship represents many of the world's most respected jewelry and watch houses. Our success has never been just about selling beautiful things — it's been about taking care of people.The OpportunityWe're looking for a luxury sales professional to work alongside our Sales Director in leading the sales floor — while actively selling, building relationships, and developing a personal book of business.This is not an office role. It's floor leadership: hands-on, client-facing, and connected to the team. We want someone with exceptional attention to detail who anticipates needs before being asked.What You'll DoLead from the floor — visible, engaged, actively sellingOwn the client experience — every guest welcomed and cared forCoach in the moment — develop the team, reinforce luxury selling standardsCreate accountability — follow through on CRM activity and client follow-ups, in partnership with our CRM managerAnticipate needs — spot opportunities and issues before they become problemsChampion clienteling — wish lists, appointments, notes, and follow-up strategyOpen and close with precision — accurate transactions and sales operationsProtect the showroom — presentation, organization, and professionalism standardsWho You AreYou may come from luxury jewelry, watches, fashion, hospitality, private banking, high-end real estate, or another relationship-driven luxury environment. What matters most is how you deliver.You're floor-aware and naturally observant. Anticipatory, not reactive. Exceptionally organized. A confident, inspiring leader. Comfortable coaching and holding others accountable. Calm under pressure. Never satisfied with "good enough."Hospitality, Not Just ServiceService is completing a transaction correctly. Hospitality is remembering the name. Making the right introduction. Following up when you said you would. Remembering the anniversary six months later.Some of our clients have been with J.R. Dunn for decades. Others are discovering us for the first time. Both deserve to feel important.Why J.R. DunnWe're entering one of the most exciting chapters in our history — a new flagship, an extraordinary brand portfolio, and family ownership committed to continued investment. We're growing, but we're not changing what makes J.R. Dunn special. We're simply getting better at it.If you believe exceptional luxury retail comes down to exceptional human relationships, we'd like to meet you.How to ApplyInclude a short note describing a moment when you noticed something before anyone had to ask — and what you did about it. We read every application, and we notice the ones who pay attention.Base salary $65,000–$90,000+ based on experience, plus commission and incentives package — total compensation potential $100,000–$150,000 plus.