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Find Associate Ombudsman Job in Alexandria, Virginia
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Associate Ombudsman

  • ... Alexandria, Virginia, United States
  • ... Full time
  • ... Salary: 181216 per year
  • Posted on: Feb 29, 2024       Expires on: Apr 14, 2024

Associate Ombudsman   

JOB TITLE:

Associate Ombudsman

JOB TYPE:

Full-time

JOB LOCATION:

Alexandria Virginia United States

JOB DESCRIPTION:

Summary

About the Position:

This position is with DoD Education Activity HQ.
Office of the Chief of Staff Ombuds and Resolution Services Branch in Alexandria, VA.


Overview
  • Accepting applications
Open & closing dates

02/28/2024 to 03/13/2024

Salary

$139,395 - $181,216 per year

Pay scale & grade

GS 14

Location

1 vacancy in the following location:

Remote job

No

Telework eligible

Yesas determined by the agency policy.


Travel Required

25% or less - You may be expected to travel up to 20% for this position.


Relocation expenses reimbursed

No

Appointment type

Permanent -

Work schedule

Full-time -

Service

Competitive

Promotion potential

None

Job family (Series)

Supervisory status

No

Security clearance

Drug test

No

Position sensitivity and risk

Trust determination process

Announcement number

NC7X248765963311D

Control number

777703500

This job is open to

Duties
  • Serve as a confidential, neutral, independent, and informal resource for preventing, addressing, and resolving conflict.
  • Coordinate and oversee consultation sessions/discussions structured to resolve and avoid complex conflicts and issues bought to his/her attention.
  • Seek the resolution of issues and differences affecting parents, students, employees, supervisors/managers, leaders, and programs to facilitate effective problem resolution and prevention - in a neutral role.
  • Advise and make recommendations to agency leaders, and management of all levels to implement processes and procedures designed to assure a systematic approach for dealing with problems and issues affecting employees and the interests of the Agency.
  • Develop and deliver custom designed training to provide the workforce with knowledge and ability to identify and resolve workplace challenges quickly and enhance collaboration, teamwork, and communication.
  • Track, monitor, and identify trends and systemic issues; develop approaches to understanding causes; and make recommendations for improvements to senior leaders.
Requirements

Conditions of Employment
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.
  • Proof of U.
    S.
    Citizenship required.
  • Direct deposit of pay is required.
  • One year trial or probationary period may be required.
  • Appointment subject to a suitability/fitness determination, as determined by a background investigation.
  • Duties of this position require the incumbent to obtain and maintain a SECRET Clearance.
Qualifications

Who May Apply: U.
S.
Citizens

In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.


Specialized Experience: One year of specialized experience which includes: Leveraging dispute resolution tools and techniques such as mediation, facilitation, conflict coaching and providing options of resolution to involved parties; Collaborating with staff, supervisors/managers, and other supporting resource programs to resolve complex and sensitive conflicts; Delivering training in the areas of dispute resolution (e.
g.
, collaboration, communication, etc.
)This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13).


You will be evaluated on the basis of your level of competency in the following areas:
  • Conflict Management
  • Oral Communication
  • Problem Solving
Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify.
For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.


Additional information
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Multiple positions may be filled from this announcement.
  • Applicants with a disability who need a reasonable accommodation for any part of the application or hiring process should notify ra@dodea.
    edu
  • This position is not covered by a bargaining unit.
  • Benefits

usajobs.
gov\"> Federal government of the United States

Position Details

POSTED:

Feb 29, 2024

EMPLOYMENT:

Full-time

SALARY:

181216 per year

SNAPRECRUIT ID:

S-1709837372-590b6966e7dd699104efa2c0a1a500fb

LOCATION:

Virginia United States

CITY:

Alexandria

Job Origin:

jpick2

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Summary

About the Position:

This position is with DoD Education Activity HQ. Office of the Chief of Staff Ombuds and Resolution Services Branch in Alexandria, VA.

Overview
  • Accepting applications
Open & closing dates

02/28/2024 to 03/13/2024

Salary

$139,395 - $181,216 per year

Pay scale & grade

GS 14

Location

1 vacancy in the following location:

Remote job

No

Telework eligible

Yesas determined by the agency policy.

Travel Required

25% or less - You may be expected to travel up to 20% for this position.

Relocation expenses reimbursed

No

Appointment type

Permanent -

Work schedule

Full-time -

Service

Competitive

Promotion potential

None

Job family (Series)

Supervisory status

No

Security clearance

Drug test

No

Position sensitivity and risk

Trust determination process

Announcement number

NC7X248765963311D

Control number

777703500

This job is open to

Duties
  • Serve as a confidential, neutral, independent, and informal resource for preventing, addressing, and resolving conflict.
  • Coordinate and oversee consultation sessions/discussions structured to resolve and avoid complex conflicts and issues bought to his/her attention.
  • Seek the resolution of issues and differences affecting parents, students, employees, supervisors/managers, leaders, and programs to facilitate effective problem resolution and prevention - in a neutral role.
  • Advise and make recommendations to agency leaders, and management of all levels to implement processes and procedures designed to assure a systematic approach for dealing with problems and issues affecting employees and the interests of the Agency.
  • Develop and deliver custom designed training to provide the workforce with knowledge and ability to identify and resolve workplace challenges quickly and enhance collaboration, teamwork, and communication.
  • Track, monitor, and identify trends and systemic issues; develop approaches to understanding causes; and make recommendations for improvements to senior leaders.
Requirements

Conditions of Employment
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.
  • Proof of U.S. Citizenship required.
  • Direct deposit of pay is required.
  • One year trial or probationary period may be required.
  • Appointment subject to a suitability/fitness determination, as determined by a background investigation.
  • Duties of this position require the incumbent to obtain and maintain a SECRET Clearance.
Qualifications

Who May Apply: U.S. Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Specialized Experience: One year of specialized experience which includes: Leveraging dispute resolution tools and techniques such as mediation, facilitation, conflict coaching and providing options of resolution to involved parties; Collaborating with staff, supervisors/managers, and other supporting resource programs to resolve complex and sensitive conflicts; Delivering training in the areas of dispute resolution (e.g., collaboration, communication, etc.)This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13).

You will be evaluated on the basis of your level of competency in the following areas:
  • Conflict Management
  • Oral Communication
  • Problem Solving
Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Multiple positions may be filled from this announcement.
  • Applicants with a disability who need a reasonable accommodation for any part of the application or hiring process should notify ra@dodea.edu
  • This position is not covered by a bargaining unit.
  • Benefits

Federal government of the United States

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