Automotive Technician (General Service, C, B & A Levels)

ACG Car Care TechnicianACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.General Service Tech:Drive vehicles into service bays, prepare them for, and complete digital vehicle inspectionPerforms general automotive maintenance and repairsTest drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are completeKeep the shop clean and organized to ensure a positive member/customer experienceLearn from Technician A, B, and C colleagues to further advance your careerTechnician C:All General Service Tech opportunities plus:Perform automotive repairs, adjustments and maintenance procedures as outlined on repair ordersComplete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.Technician B:All Tech C opportunities plus:Work with, mentor, and train less experienced TechniciansPerforms all Service Technician C duties plus advanced repair and maintenance services.Technician A:All Tech B opportunities plus:Work with, mentor, and train less experienced TechniciansComplete electrical repairs, diagnostic repairs, drivability diagnostics, etc.Minimum Qualifications: All Service TechsHave a High School diploma, GED, or technical school certificationPossess a valid driver's licenseHave mechanical aptitudeAre knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehiclesUnderstand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.Can consistently provide exceptional customer service and improve customer service scoresWork Environment:May experience loud noises and odors intermittently in the shop environment.This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)Must have own tools appropriate for their skill level for use in the center.Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.Must be able to maintain working on your feet in a concrete facility for the entire work shift.Compensation & Benefits Overview:ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).CompensationPay rates starting at (rate based on experience + annual bonus eligibility)General Service Tech: $15 - $17 hourlyC Technician: $17 - $25 hourly, based on productionB Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.BenefitsMedical plans with multiple coverage options, including HSA eligibility.Prescription drug coverage.Dental and vision benefits.Employee Assistance Program (confidential support services).Company-paid basic life insurance.Optional supplemental life insurance and dependent coverage.Short-term and long-term disability coverage.Critical illness, accident, and pet insurance options.401(k) plan to support long-term financial goals.3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax.Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.Paid leave programs, including parental, bereavement, jury duty, and military leave.Tuition assistance (up to $5,250 annually; 80% covered by ACG).Professional certification support with 100% reimbursement for eligible programs.Opportunities for career development and advancement.Complimentary AAA membership with roadside assistance and travel discounts.Adoption assistance program.Job Posting Period: This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified.The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.To learn more about AAA The Auto Club Group visit www.aaa.comThe Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.