Avaya Support Engineer

Posted on: Nov 04, 2026

V R Della Infotech Inc
Jackson, Mississippi
Onsite
Full-time

Save this job

Apply Here APPLY LATER

Curious about compensation?

Explore the historical salary trends, average pay, and estimated compensation for Avaya Support Engineer roles in Mississippi.

View Salary Guide →

Over 12 millions jobs on Snaprecruit.
Find your match !

VIEW SIMILAR JOBS →

Job Title :

Avaya Support Engineer

Job Type :

Full-Time

Job Location :

Jackson Mississippi United States

Remote :

Job Description :

Job Title: Avaya Support Engineer
Location - Jackson, MI
Contract Duration: 3 years

KEY RESPONSIBILITIES
Assist with configuration and installation of new Avaya systems
Check the health of the Avaya environment, including trunking and adjunct systems
Work trouble and programming tickets
Act as Tier III support for more complicated issues
Work with telecom providers to address circuit issues
Deploy new products and technologies in the Avaya portfoli

REQUIRED SKILLS / EXPERIENCE
Minimum of 15 years of experience with Avaya systems
Experience with the following Avaya products:
- Communication Manager 7.1.3
- Session Manager 7.1.3
- System Manager 7.1.3
- Call Management System R18
- Workforce Optimization 15.2
Experience with the following equipment:
- Avaya G650 / G450 / G430
- Spira SBCs
In-depth knowledge of real-time communications, voice and video protocols, including H.323 and SIP
Knowledge of routing, switching, firewalls, WAN technologies and QoS
Ability to communicate professionally with vendors and customers
Ability to create accurate documentation for new products and services rolled out to users
Ability to train junior-level staff on Avaya technologies

PREFERRED (NOT REQUIRED)
BroadSoft hosted VoIP products
Ability to automate routine tasks using Python scripting