Bellman

Isla Bella Beach Resort Front Desk AttendantIsla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.Responsibilities include:Greeting all guests as they arrive to the resortAssisting guests with check-in & check-out processesInspecting van on a daily basis for cleanliness and safetyConducting weekly training sessions with all employeesInsure all VIP's are personally greeted and escorted to their guest roomsKeeping the lobby area neat and free from trash, etc.Attending meetings as designatedPeriodically inventorying all equipment and supplies to ensure adequate quantitiesMaintaining rack brochure with adequate levelsPerforming any reasonable task deemed necessary by the Front Office ManagerPicking up and delivering guest laundry to and from guest rooms in a timely, accurate mannerDelivering morning newspapers, checkout packets, mail, packages, faxes, etc. to specific guest roomsCleaning and polishing carts and other equipment used in the departmentAnswering the Bell Desk phone and providing information as neededOther duties as assigned by the supervisor such as assisting as door person or Valet when necessaryRelated Functions:The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.Ability to understand and follow written and/or verbally in EnglishAbility to effectively communicate verbally in EnglishAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate informationAbility to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming listsAbility to grasp, lift and/or carry or otherwise move packages, boxes and luggage up to 75 lbs. continuously throughout shiftAbility to stand, walk and/or sit and continuously perform essential job functionsSufficient manual dexterity in hands to be able to load and unload luggageAbility to perform tasks requiring bending, stooping, kneeling, and walking significant distances on propertyEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.