Bilingual Customer Service Representative

JOB DESCRIPTIONWe are seeking a customer-focused and energetic Bilingual Customer Service Representative to join our retail team for a brick and mortar store in LAs Vegas, NV. This individual will serve as the face of the business, assisting customers in-person, answering product questions, processing transactions, and providing an exceptional shopping experience.This role is a full time role that will require a shift every Saturday. Sundays are guaranteed off as well as a week day. The shift is from 9:30am to 5:30pm. Pay is dependent on experience and can go up to $22 an hour. Responsibilities- Greet and assist customers in a professional and friendly manner- Provide product recommendations and answer customer inquiries- Process sales transactions, returns, and exchanges- Handle customer concerns and resolve issues promptly- Maintain store appearance, merchandising displays, and inventory organization- Assist with receiving and stocking merchandise- Support overall store operations and daily opening/closing tasks- Collaborate with team members to achieve sales and customer service goalsREQUIRED SKILLS AND EXPERIENCE- 1+ year of customer service, retail, or sales experience- Fluent in both English and Spanish- Strong communication and interpersonal skills- Comfortable working in a fast-paced retail environment- Basic computer and point-of-sale (POS) system experience- Must be available to work SaturdaysNICE TO HAVE SKILLS AND EXPERIENCE- Experience in sporting goods, fitness, boxing, or athletic environments- Passion for sports, boxing, combat sports, fitness, or outdoor activities