Bilingual Front Desk Greeter - English/Spanish

Front Desk Greeter (Bilingual English/Spanish)Pay: $18$22/hr | Schedule: Full-time, MonFri, 8:30am 6:30pm and some Saturdays 8:30am-3:30pmExcel Dental is a growing group of nine dental offices across greater Boston and the Merrimack Valley. We're built on one idea: every patient should feel welcome, cared for, and confident about their treatment from the moment they walk in.You are the first and last impression of our office. You'll greet every patient, make the waiting area feel warm and welcoming, and keep our space spotless. If you light up a room and love making people feel at ease, this role is for you.What You'll Do:Greet every patient by name with energy and warmth, in English or SpanishCheck patients in, answer questions, and keep them updated on wait timesMake the waiting experience comfortable: refreshments, comfort items, a friendly conversationKeep the reception area, waiting room, restrooms, and common areas clean and organized throughout the dayHelp Spanish-speaking patients feel at home, including translating for them with the front desk and clinical team as neededSupport the front desk with phones, paperwork, and scheduling as neededAsk happy patients to leave us a reviewWhat We're Looking For:Fluent in English and Spanish (required)Available for full office hours, including Saturdays/evenings if applicableUpbeat, outgoing, and naturally friendly you enjoy talking with people all dayTakes pride in a clean, polished space and notices details others missReliable, on time, and a team playerCustomer service, hospitality, or retail experience a plus; dental experience not required we'll train youExceptional people skills/customer serviceAbility to lift items of 20 lbs.What We Offer:Competitive hourly pay [+ performance bonuses tied to patient reviews]Paid training and room to grow into front desk, treatment coordinator, or management rolesHealth benefits / PTO / 401K Plan ParticipationA supportive, fast-paced team that cares about patientsPaid vacation time (PTO)Paid holidaysPaid sick-time401K planHealth insuranceDental insuranceMentorship for career advancementFree parkingAnd much more!Competitive compensation & bonus opportunity. Mentorship available for career growth, expansion of skills, and higher earning potential!