Business Analyst

Role: Business Analyst

Location: Charlotte, NC
Term: Full Time

Must Have Technical/Functional Skills

Primary Skill: Strong expertise in requirements gathering, elicitation, analysis, and documentation.

Experience: 8+ yrs

Roles & Responsibilities

Bachelor's or master's degree in computer science or related field.

Required Hard and Soft Skills / Experience

8+ years of experience as a Business Analyst in complex enterprise environments.

Strong expertise in requirements gathering, elicitation, analysis, and documentation.

Proven experience creating BRD, FRD, user stories, use cases, process flows, and acceptance criteria.

Strong stakeholder management skills with experience working with business, technology, and senior leadership teams.

Hands-on experience with Agile/Scrum methodologies, sprint planning, backlog grooming, and refinement. Ability to translate business requirements into clear functional and technical specifications.

Strong process analysis, gap analysis, and business process improvement experience.

Experience partnering with Product Owners, Developers, QA, Architects, and Project Managers throughout SDLC.

Proficiency with tools such as Jira, Confluence, Visio/Lucidchart, and MS Office/Excel. Strong analytical, problem-solving, communication, presentation, and decision-making skills, with ability to manage multiple priorities.

Good to have experience in leveraging AI/GenAI tools for requirements analysis, documentation, process optimization, and business insights.