Business Analyst

Business Analyst
Harrisburg, Pennsylvania(Hybrid)

Local Candidates only
Interview will be virtual.

Job Description:

The Senior Business Analyst (BA) will work with stakeholders and development team members as directed by the DVS Program Management Office staff Point of Contact (POC) to provide analysis and related project support.
Senior BA will (but not limited to):
Support requirements elicitation, prioritization, validation, and documentation
Document process changes as needed for improved business processes, including leading business meetings, writing specification documents, and identifying business requirements
Perform analysis associated with the support and maintenance of the adaptation to electronic data processing methods to several applications
Participate in the scoping of application updates and upgrades
Participate in the planning, conducting and evaluation of testing activities
Assist with implementation support and outcome documentation
Provide guidance and serve as a liaison between the development team and project stakeholders to resolve issues
Research user reported system problems through onsite analysis of abnormal processing conditions and determine improved business process or workarounds to enable processing functions
Work with the business areas and BSM/contracted vendors to ensure that requested enhancements are made in a timely manner
Work with the Project Manager and team to schedule meetings as necessary
Attend sessions and conduct interviews with stakeholders to identify and document the business and system requirements, create and submit any required documentation
Work products and artifacts will be sent for stakeholder review and feedback
Provide meeting agendas and meeting minutes for specified meetings
Have an in-depth understanding of both PennDOT business and Federal and/or State requirements
Analyze the Federal and/or Rule and pending technical specifications to identify the majority of the requirements
Participate in interviews with the business stakeholders to determine any additional PennDOT specific requirements
Be knowledgeable of, adhere to and contribute to established digital accessibility regulations and standards

The Senior BA will perform various testing and validation activities surrounding DVS iterative releases as agreed upon by the project's governance team. The Senior BA will perform the following testing support activities:
Develop and/or update test management plans
Learn and utilize the various Driver Licensing Applications that are used in support of work
Create new and update existing user acceptance test scripts (UAT)
Support UAT and testing activities
Create test records
Coordinates and tests accessibility conformance
Document testing outcomes, identify gaps and report system defects and issues
Trouble shoot system errors from test cases/scenarios
Collaborate on found issues to ensure timely resolution
Provide pertinent and concise status reports to Executive Management, Business Areas, Vendors, etc. on progress, issues, and events concerning current enhancement/defect efforts.
Review products, correspondence, and other output as part of testing.
Document testing of scenarios with screenshots after executing test scenarios
Provide Driver's License and Control (DL&C) production support

The Senior BA will compile testing documentation into reports that include various documents such as:
Test Plan and Outcomes Report

The Senior BA will provide design and implementation support services surrounding the implementation of DVS releases. Sample services include:
Supporting Go-Live activities
Capturing and communicating implementation schedule changes
Updating project documentation based on implementation outcomes
Maintain work products and track modifications through the BA Services documentation change management processes
The Senior BA will compile implementation documentation into Implementation Outcome Reports that include various documents such as:
Session Notes
List of Required Updates to Previously developed Project Documentation
Recommendations for subsequent Go-Live planning

Senior Business Analyst level is defined as:
Five or more years of business analysis experience
Capable of applying the listed knowledge, skill, competency, or performing the activity independent of supervision
Able to instruct and mentor others in the exercise or performance of the business analysis responsibilities
Mastery of industry standards and best practices for the business analysis responsibilities with the ability to contribute improvements to the practice