Business Analyst

Senior Business Analyst (CBAP Certification)

Role Overview

Contract role (Hybrid in Lansing, MI) partnering with Product Owners, business stakeholders, and technical delivery teams to drive discovery, business process modeling, User Acceptance Testing (UAT), training readiness, and Azure DevOps (ADO) backlog management.

Location & Work Setup

• Location: Lansing, MI (Must be local or relocate prior to Day 1 at own expense)
• Arrangement: Hybrid - Wednesdays and Thursdays onsite are mandatory from Day 1 (non-negotiable; no remote-only option)
• Interview: Round 1 Virtual (laptop with screen-share capability, candidate photo verification, and vendor presence required at start); Round 2 In-Person

Crucial Responsibilities

• Business Analysis & Process Modeling: Develop current/future-state process maps, workflow diagrams, system interaction diagrams, and standard operating procedures.
• Product Owner & ADO Backlog Support: Refine product backlogs, draft user stories with acceptance criteria, and manage Epics, Features, Tasks, Kanban/Sprint boards, and dashboards in Azure DevOps.
• UAT & Validation: Coordinate User Acceptance Testing (UAT) with stakeholders, track test execution/defects, and document release readiness evidence.
• Training & Documentation: Develop training plans, job aids, quick-reference guides, and maintain governance repositories/project wikis.

Core Qualifications & Stack

• Requirements Gathering: 8+ Years gathering requirements from business users and stakeholders.
• Technical & Business Documentation: 6+ Years designing technical/business requirements, business rules, and workflow specs.
• Agile / Scrum: 4+ Years facilitating Agile/Scrum processes and ceremonies.
• Azure DevOps (ADO): 3+ Years organizing Epics, Features, User Stories, and Tasks via Kanban and Sprint boards.
• Certification: Active CBAP Certification (Required).
• Preferred Skills: Experience supporting Product Owners in Agile delivery, workflow modeling tools (e.g., Bizagi), and large-scale public sector or healthcare implementations.

Must-Have Constraints

• Must physically reside in the United States and be ready to work onsite in Lansing, MI every Wednesday and Thursday starting Day 1.
• Must hold an active CBAP Certification.
• Must be available for a 2-round interview process (Virtual with laptop/screen-share + In-Person).