Business Operations Project Manager

Position Title: Business Operations Project Manager

Location: Raleigh, NC

Work Arrangement: Remote

Interview Process: Webcam Interview Only

Seeking an expert Senior Project Manager to lead complex, high-impact, and confidential business operations projects covering finance, contracts, staffing, and external communications. This role ensures alignment across business operations, technical vendors, and state agency partners using structured project management methodologies.

• Operations & Governance: Develop time-sensitive project plans, maintain integrated master schedules, and manage scope, budget, and change control.

• Vendor & Contract Oversight: Provide project management oversight for vendors to ensure contract compliance and milestone delivery.

• Stakeholder Alignment: Serve as a central contact across state agencies, internal divisions, and external partners to clarify dependencies and advance process maturity.

• Reporting & Risk Management: Monitor project execution, identify risks and blockers, and deliver progress reports to internal and external stakeholders.

• Experience: 7+ years (84+ months) of dedicated project management experience.

• Domain Expertise: 7+ years applying finance, contracts, staffing, and communications expertise to clear requirements and surface dependencies.

• Vendor Management: 7+ years oversight of vendor implementation projects against contract deliverables.

• Planning & Execution: 5+ years developing integrated project plans, risk management strategies, and schedule control.

• Stakeholder Reporting: 3+ years delivering executive reporting on risks, decisions, and progress.

• Education: Bachelor's degree in IT, Computer Science, Business Administration, Project Management, or related field with 3 5 years managing Medicaid or health IT/technical projects.

• Hands-on experience using PM tools such as MS Project, Jira, Asana, Smartsheet, Workday, or Monday.

• Demonstrated background leading projects using Agile, Waterfall, or Hybrid models.