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Business Support Specialist

Posted on: Oct 30, 2026

Smart IMS Inc
Plano, Texas
Salary: $25 per hour
Onsite
Full-time

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Job Title :

Business Support Specialist

Job Type :

Full-Time

Job Location :

Plano Texas United States

Remote :

Job Description :

Job Title: Business Support Specialist
Duration (Contract): 12 Months
Client Location: Plano, TX 75023

Location Preference: Onsite

Job Description:

Job Responsibilities:

Monitor / Manage registrations and applications through the internal application portal. Communicates with all applicants on pending applications to complete Client and Dacor contract requirements.
Review and validate all requirements to prepare PUMI submission
Support requests for credit for new and existing requests
Update and maintain master information tables
Reporting on application and contract status to regional support teams and leadership
Support Admin team in additional administrative tasks related to customer/vendor master management
Support team with preparing RFI/RFP scope document aligned with different key internal stakeholders
Being able to put together summary of proposals submitted during RFI/RFP process
Assisting with collection of internal evaluation related to RFI/RFP process
Concluding RFI/RFP results for internal approval and next steps with contract preparation and signature

Required Skills, Experiences, Education and Competencies:

3+ years working experience in corporate setting w/ experience in operations/project coordinating/project management & Field Service or administration
Great communication skills; highly organized - working w/ vendors and communicate with service network as well as upper management.
Highly flexible, quick to learn w/ ability to adapt to using various systems; Will need to deliver/communicate information from assessment throughout various platforms and team members
Experience with vendor relationship, customer onboarding, Field Service, or administration preferred
Experience with RFI/RFP procurement process end to end
Organized with the ability to prioritize and multi-task. Ability to work in a cross-functional, high-demand environment
Collaboratively work with other departments. Strong communication skills with the ability to communicate with service network as well as upper management.
Team player that is willing to learn and grow within the Client Care team.
Strong Microsoft Excel (including use of pivot tables and formulas), Word, and PowerPoint skills required

The hourly range for roles of this nature are $25.00 to $35.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

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Position Details

Posted:

Oct 30, 2026

Reference Number:

95079-45036

Employment:

Full-time

Salary:

$25 per hour

City:

Plano

Job Origin:

CIEPAL_ORGANIC_FEED

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