Collections/Accounts Receivable Analyst

This position reports directly to the Director of Credit Operations & Automation. The role supports the company in optimizing financial transactions and systems through key responsibilities, including monitoring and collecting on accounts receivable aging reports as assigned, reconciling complex customer accounts, processing cash applications, and performing other duties as required to support the accounting department. This is a high-volume role that requires strong B2B collections & reconciliation skills.QualificationsAt least 5 years of experience in commercial collections, with consistent exposure to accounts receivable and cash application workStrong working knowledge of account reconciliation, aging analysis, and receivables reportingBasic knowledge of general accounting principles and AR processesStrong mathematical skillsProficiency in Microsoft Excel and Outlook, with a demonstrated ability to quickly learn and adapt to new softwareExperience with NetSuite is preferred but not requiredExcellent written and verbal communication skills for clear and thorough follow-up with customers and internal stakeholdersExcellent time management and attention to detailAbility to prioritize tasks, meet deadlines, and work independently within a fast-paced environmentResponsibilitiesMonitor aging and conduct collection efforts on past-due accounts as assigned. This role involves significant B2B collection activity.Research complex customer account discrepancies, past-due amounts, service cases, and credits with the assistance of the Director of Credit, dispatch/customer service, and sales personnelProcess cash applications (ACH, checks, wire transfers)Research and resolve billing discrepancies and payment issuesProcess new customer account applicationsMaintain and update customer accountsPrepare reporting for managementOrganize, label, and store physical and digital records. · Scan paper files into databasesPerform other related duties as assigned to support the accounting department and communication skillsSalary is contingent upon experience and would be flexible for the right candidate.