Collections Specialist

A growing and well-established organization in the Germantown area is seeking a Business-to-Business (B2B) Collections Specialist to join its Credit & Accounts Receivable team on a temporary basis. Reporting to the Credit & AR Manager, you'll manage your own portfolio of commercial accounts while partnering with customers to resolve outstanding balances and maintain healthy cash flow.This assignment is expected to last 4-6 months. While this is not intended to convert to a permanent position, it offers the opportunity to join a collaborative, well-established team in a hybrid work environment.Hybrid Schedule – Onsite: Tuesday, Wednesday, Thursday in Germantown; Remote: Monday and Friday)ResponsibilitiesManage a portfolio of B2B customer accountsContact customers by phone and email regarding outstanding invoicesResearch and resolve payment discrepancies and billing issuesMonitor aging reports and prioritize collection effortsDocument customer communications and account activityCollaborate with internal departments to resolve account concernsMaintain accurate records within the company's ERP systemsOther accounts receivable tasks as assignedQualifications3+ years of business-to-business collections and/or accounts receivable experienceExperience managing a portfolio of commercial accountsStrong communication, negotiation, and customer service skillsAbility to work independently while managing multiple prioritiesHigh attention to detail and strong organizational skillsExperience with ERP systems required; Epicor Prophet 21 (P21) and/or Microsoft Dynamics Business Central experience is a plusProficiency with Microsoft Excel and Outlook