Collections Specialist

Insight Global is currently hiring a Collections Specialist for a large insurance client in the Glen Allen, VA area. This role will be a temporary contract around 5-6 months, but could get extended or lead to another role with the company based on performance while on contract! It will require working Monday through Friday fully onsite in the Innsbrook area. The ideal candidate will have at least 1 year of experience working in an office environment and have strong computer skills.Responsibilities:Perform inbound and outbound collection calls to collect on outstanding balancesAssist in increasing internal collection efforts while reducing third party collection agency expensesMaintain collection queue/portfolio to minimize the risk of bad debt exposure to clientCollaborate with internal customers to effectively handle disputes and other questions from external customersCommunicate timely and effectively via both email and phone with external and internal customersAchieve prescribed productivity standardsQualifications:High school diploma1+ year of work experience in an office settingStrong computer skills and proficient in Microsoft Office Suite (Excel, Outlook, Teams, etc.)