Commercial Lines Account Manager

Hauser Insurance is seeking an experienced Commercial Lines Account Manager to join our growing independent insurance agency in Cincinnati, Ohio.This position is ideal for someone who understands commercial insurance, enjoys building long-term client relationships, and wants to work in an environment where they can take ownership of their accounts without the bureaucracy of a large corporate agency.What You’ll DoAs a Commercial Lines Account Manager, you’ll be responsible for servicing and managing an established book of commercial clients while working closely with agency ownership and our commercial team.Responsibilities include:Manage the day-to-day service needs of commercial clientsHandle policy changes, endorsements, certificates, billing questions, and coverage requestsReview policies and renewals for coverage accuracy and potential gapsPrepare and manage renewal submissions, applications, and supporting documentationWork directly with carrier underwriters to negotiate and facilitate renewalsMarket accounts to our carrier partners when appropriateAssist clients with claims questions and advocate for them throughout the processIdentify opportunities for additional coverage and account roundingMaintain accurate documentation within the agency management systemBuild strong, long-term relationships with clients and carrier partnersWork collaboratively with producers and other account managers to provide a high level of serviceWhat We’re Looking ForWe’re looking for someone who can confidently manage commercial accounts and understands that great account management goes beyond processing requests.The ideal candidate will have:Previous commercial P&C insurance experienceActive Property & Casualty insurance licenseStrong understanding of commercial insurance coverages and policy formsExperience working directly with commercial clients and carrier underwritersStrong organizational skills and attention to detailAbility to manage multiple accounts, renewals, and deadlines simultaneouslyProfessional written and verbal communication skillsA proactive approach to client service and problem-solvingAbility to work independently while being part of a collaborative teamExperience with middle-market commercial accounts, habitational risks, contractors, professional offices, restaurants, manufacturers, or similar commercial business is a plus.About Hauser InsuranceHauser Insurance is a third-generation, family-owned independent insurance agency serving individuals and businesses throughout the region.We represent a diverse group of regional and national insurance carriers, allowing our team to focus on finding the right coverage and long-term solution for each client rather than being tied to a single insurance company.We are growing quickly while maintaining the personal service and accessibility of an independent agency. Our goal is to build a team of knowledgeable insurance professionals who want to grow with the agency, take ownership of their work, and be rewarded for doing it well.If you're an experienced commercial insurance professional looking for a growing independent agency where your experience and judgment will actually matter, we'd like to hear from you.