Community Partnerships Lead, Healthcare

Job Title: Community Partnerships Lead Base Salary: $66K to $85K plus Uncapped Commission - DOE, depends on experience and qualificationsLocation: Flushing, New York (~30-45 minutes from Manhattan)Full-Time – Onsite, the person will be in the field 5 days a week. About Our ClientOur client’s organization is one of New York’s fastest-growing home care providers, recognized for deep community roots, exceptional service, and a people-first culture. Each year, the organization helps families access compassionate, high-quality care—delivered in the comfort and dignity of their own homes.Our client’s organization’s success is driven by a scrappy, mission-aligned team that believes in going the extra mile. Whether it's building trusted relationships in the community or delivering seamless care to clients, the organization takes pride in being reliable, responsive and deeply committed to those we serve. Our client’s organization moves fast, cares deeply, and believes that every member of our team—caregivers, coordinators, and field staff alike—has the power to make a meaningful difference.If you're looking to grow your career in an organization where culture matters, hustle is recognized, and your work makes a real difference, our client’s organization is the place to be.Objectives of this role Our client’s organization is looking for a hard-working, scrappy, and mission-aligned Community Partnerships Lead to ensure we meet the needs of our growing market. This role is all about building relationships, earning trust, and helping more New Yorkers—especially those in the Chinese community —access critical in-home care services.The Community Partnership Lead role is responsible for achieving targets by cultivating and managing relationships with patients, caregivers, case managers, social day centers, MLTC care coordinators, social workers, senior centers, and community-based organizations. You will be our client’s organization’s local face in the field—representing our client’s organization at community events, delivering presentations, and working one-on-one with partners to ensure patients receive the care they need.Driving Growth through Referrals & Admissions (80%) Own region-specific referral and admission goals, and drive them through daily field activity (calls, walk-ins, meetings, presentations, etc.)Build and maintain strong, trust-based relationships with referral partners—case managers, community orgs, provider collaboratives, and MLTC care coordinators.Deliver compelling in-service presentations to educate partners about the homecare services and why they are different.Identify and pursue new referral sources to create a steady, consistent client pipeline.Represent the organization at community events, fairs, and local gatherings, especially in key areas such as Flushing, Sunset Park, Elmhurst, and Chinatown.Uncover the opportunities to grow priority programs and hard-to-reach populations, including Mandarin-, Cantonese-, and other Chinese communities.Share on-the-ground feedback with the Strategy and Intake teams to refine outreach and program deliveryTracking Activity, Reporting, and Team Collaboration (15%) Log all outreach activity and referrals into the CRM (e.g., Google Sheets, Salesforce or internal tracker) with discipline and accuracy.Monitor performance, analyze trends, and adjust tactics to meet goals.Work closely with the intake, field, and operations teams to ensure seamless transitions for new clients.Actively participate in growth huddles, team strategy sessions, and training.Collaborate with the Administrator, Chief of Staff, and internal staff to ensure community efforts align with operational readinessOther Duties as Assigned (5%) Critical Attributes Our client organization is looking for scrappy, mission-driven individuals who are hungry to grow. Scrappy: Resourceful and independent; finds solutions without needing hand-holding and navigates around obstacles with creativity.Service-Oriented: Would change light bulbs for families they serve, gladly.Competitive: Has to win. Hates missing targets.Patient: Doesn’t mind saying the same thing over 100x.Quick Learner: Picks up new information and adapts quickly to change.Relationship-Driven: Skilled at building trust and rapport, especially with social workers, families, and community partners.High Hustle: Thrives in fast-paced, goal-driven environments and works hard to hit targets. Clear Communicator: Gets to the point, follows up promptly, and delivers messages with clarity and impact. Resilient: Bounces back from rejection and keeps pushing—always finds the next door to knock on.Proactive: Takes initiative without waiting for direction; constantly seeks ways to grow the business.Empathetic & Culturally Fluent: Connects easily with people from diverse backgrounds with understanding and respect.Organized: Manages outreach, follow-ups, and pipelines efficiently without letting details slip through the cracks.Required Skills and Qualifications:0 to 4 years of experience in outreach, field sales, community organizing, or relationship, and/or professional experience in community engagement, outreach, organizing, or people-facing roles management (healthcare or homecare background a plus, but optional)Fluent Chinese Language is a must, Speak, Understand, Read and Write: Mandarin or Cantonese, and/or Fujianese.English Conversational level or PlusA track record of hustle—whether through community involvement, athletics, academic excellence, or hands-on work experience.Mission-aligned Mindset: cares deeply about expanding access to care and helping people navigate the system.Proven ability to build genuine relationships and influence diverse stakeholdersComfortable with autonomy and accountability in a fast-paced field environmentProficient in CRM tools (e.g., Salesforce), Google Workspace, and Excel.Must be able to travel either with or without reasonable accommodations.Must be able to perform job duties either with or without reasonable accommodations.Demonstrated ability to manage a high workload and operate independently.Deep understanding of NYC neighborhoods and the populations we serveFamiliarity with NYC neighborhoods and immigrant communities.Experience working in the field, managing a local “territory,” or growing a program from the ground up is a plus.Comfortable navigating Flushing, Sunset Park, Elmhurst, Chinatown, and other NYC communities.Preferred Skills and Qualifications Healthcare or Homecare background a plus, but optionalBenefits Package OfferedCompany-sponsored medical, dental, and vision plan for employees and their dependents401(k) participation after 3 months of continuous serviceLTD-life insurance, disability coverageEmployee assistance programAccrued vacation time and sick time, 9 paid holidays.California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range and benefits for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington residents at $66K to $85K plus uncapped commission - DOE, depends on experience and qualifications. Pay is based on several factors, including but not limited to education, work experience, certifications, etc. In addition to your salary, the organization offers benefits such as a comprehensive benefits package, which is subject to eligibility requirements.