Configuration Manager

Duration: 3+ months (with possible extensions) Work Setting: Hybrid – Onsite Tuesdays & Thursdays (Austin, TX) Required Qualifications: Must be available to work onsite in Austin, TX on Tuesdays and Thursdays . 5+ years of experience with ITIL configuration management principles and best practices. 5+ years of experience in developing and maintaining configuration management processes and policies. 5+ years of experience with CMDB platforms such as BMC Helix, ServiceNow, or Atlassian. 4+ years of experience in performing configuration audits for accuracy, completeness, and compliance. 4+ years of experience verifying and auditing Configuration Items (CIs) against specifications. 3–5 years of experience as a Configuration Manager or similar ITSM leadership role. ITIL 4 Foundation certification is required. Key Responsibilities: Analyze and evaluate business systems and user requirements. Align system configurations with overall business strategies. Manage and maintain the Configuration Management Database (CMDB) , ensuring accuracy of all Configuration Items (CIs). Develop and maintain the Configuration Management Plan (CMP). Coordinate with IT teams to implement and enforce configuration management practices. Define and manage configuration identifications and change control . Conduct regular reviews and audits to ensure alignment with HHS agency policies and standards. #J-18808-Ljbffr