Creative Services Manager

Tempaper & Co. is seeking an organized, detail-oriented Creative Services Manager to oversee the processes, schedules, and coordination that support the Art Department and retail art programs. This role manages product development workflows from artwork handoff through pre-production and final approval, ensuring projects are completed accurately, efficiently, and on schedule.The Creative Services Manager supervises two team members: a Jr. Graphic Designer who supports pre-production and creative assets, and a Production Specialist responsible for operating in-house digital printing equipment for custom wallpaper orders and preparing CADs for art collections.This position requires strong working knowledge of Adobe Creative Suite, digital printing processes, and wide-format printing equipment, including HP and Mimaki printers. The ideal candidate understands how artwork moves from design files through color management, print production, and final approval. Working closely with the Design Director, Sales, Product Development, and external vendors, this person will manage execution of the established creative direction while leaving design concepts and final aesthetic decisions to the Design Director. Key ResponsibilitiesArt & Product DevelopmentManage timelines and workflows for new product development, artwork, sampling, strike-offs, and approvals.Coordinate artwork handoffs, revisions, SKU setup, packaging, and production requirements.Review pre-production samples for color, imagery, and consistency with approved creative direction.Identify discrepancies and coordinate revisions with internal teams and vendors.Ensure products meet quality standards, specifications, and retailer requirements.Creative Operations & Digital PrintingManage project schedules, priorities, and deadlines across the Art Department and retail art programs.Apply knowledge of digital printing processes to coordinate artwork preparation, file setup, color accuracy, and print quality.Understand wide-format digital printing workflows and equipment, including HP and Mimaki printers.Troubleshoot artwork and print-production issues and coordinate solutions with the production team.Maintain accurate artwork files, CADs, product documentation, approvals, and project records.Identify opportunities to improve production workflows, organization, and efficiency.Team ManagementManage and prioritize the workloads of two direct reports, providing direction, support, and accountability.Oversee the Jr. Graphic Designer responsible for pre-production support and creative assets, including imagery and strike-off forms.Oversee the Production Specialist responsible for in-house digital printing of custom wallpaper orders and CAD development for art collections.Ensure both roles have clear priorities, deadlines, and deliverables.Coordinate workloads across the team to meet product development, custom order, and production timelines.Cross-Functional CoordinationWork closely with Design, Creative, Sales, Marketing, Product Development, and external production partners.Communicate project needs, outstanding approvals, and production issues clearly and proactively.Ensure projects progress efficiently from creative handoff through final approval and production readiness.QualificationsExperience in creative operations, art production, graphic design, or product development.Fluency in Adobe Creative Suite, particularly Adobe Illustrator and Photoshop, and related design programs.Working knowledge of digital printing processes, including file preparation, color management, and print quality control.Experience with wide-format digital printing equipment, preferably HP and Mimaki printers.Understanding of design principles, color, imagery, and visual quality.Ability to review samples against established creative direction and identify inconsistencies.Experience coordinating artwork, samples, strike-offs, production approvals, and vendor deliverables.Experience managing employees, workloads, or project teams.Strong organizational, communication, problem-solving, and time-management skills.Exceptional attention to detail and the ability to manage multiple projects simultaneously.Success in This RoleThe successful candidate will keep projects organized and on schedule, manage team priorities, maintain accurate documentation, and identify issues before production. They will bring strong design-software and digital-printing knowledge to the pre-production process, ensuring artwork and samples meet established creative and production standards while supporting the vision of the Design Director and Creative Officer.