Credit Administrator

JOB DESCRIPTION:Work within the company guidelines to ensure proper documentation is received, and steps are taken to properly structure new accounts in Simparel.Maintain profiles and updates relative to existing accounts in system.Submit orders, initiate searches, and monitor activity with our factor to ensure timely credit approval of orders.Direct communication with Specialty Store customers, Customer Service Department, and Sales Representative relative to credit and A/R matters.Processing and reconciliation of credit card transactions, as well as provide assistance in resolving credit card disputes.Initiate prepayment requests / and past-due letters, when applicableAssist manager of department in research to resolve chargeback issues.Provide support in conducting business with Global customers.Provide administrative support for Manager.Special Projects upon RequestQUALIFICATONS:Candidate must possess strong customer service and diplomatic skills.Experience in Excel and Word are required.Simparel experience and an understanding of order processing is a significant plus.Minimum of 2 years experience in a Credit / Accounts Receivable Dept. or Customer Service environment.Strong verbal and written communication skills are a must.