Customer Experience Associate

Want a job where you’re helping people instead of staring at a screen all day? We’re hiring a friendly, sharp Customer Experience Associate for our Spectrum retail location in downtown Dayton. You’ll be the first person customers talk to, and you’ll help them find the services that fit their home or business.You don’t need to know the product. Good people skills and a drive to learn fast are what count.What a typical day looks likeGreeting customers as they come in and finding out what they needWalking them through Spectrum’s services and recommending the best fitHelping with sign-ups, upgrades, and account questionsFollowing up with customers and keeping conversations goingEntering customer details accuratelyChecking in with your team on goals and progressYou’re a great fit if youAre 18 or olderCan work 5 days a week, minimumCan pass a background checkCan start right awayAre confident talking to strangers and bounce back quickly from a “not today”Like having targets to chase and a team to chase them withLocationDowntown Dayton, OHHow to applyIf this sounds like you, hit Apply and we’ll be in touch.