Customer Service Rep

The HT Group is seeking a dependable Customer Service Representative for a client in Beaumont, TX, to provide excellent customer service and support daily office operations. The ideal candidate will have experience working directly with the public and a strong commitment to customer satisfaction.Position OverviewEmployment Type: Contract-to-HireSchedule: Monday–Friday, 8:00 AM–5:00 PMPay Rate: $18/hourAnticipated Start Date: November 30, 2026Key Responsibilities • Answer incoming calls and respond to customer emails. • Assist customers with orders, account setup, and billing inquiries. • Process invoices, gift cards, and customer requests accurately. • Address customer concerns with patience and professionalism. • Maintain accurate customer records and account information. • Provide general office and administrative support as needed.Qualifications & Skills • High school diploma or GED required. • Previous face-to-face customer service experience required. • Strong verbal and written communication skills. • Strong customer service and communication skills with a positive, professional attitude. • Basic computer skills, attention to detail, and ability to multitask. • Dependable, flexible, and team-oriented with a willingness to learn. • Must pass a background check and drug screen. Background check must not include felony, violence, or theft convictions.If you meet the qualifications, please submit your resume for immediate consideration. #SETX