Customer Service Representative

Job Title: Client Support Service/ Customer Service Representative
Job Location: Columbus, OH, 43219
Job Duration: 6 Months + Extension

Preference for 1 of the following criteria:

• College Degree OR Previous contact center experience

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.
  
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