Customer Service Representative

​ is a dedicated, service-oriented staffing and recruiting company. We are currently hiring for an immediate opening for a Customer Service Representative in Watertown, NY.

Position Overview:
The Customer Service Representative will act as a primary liaison between customers and the company. Key responsibilities include managing data entry and assisting with orders, delivery schedules, account questions, billing, and cancellations.

Schedule and Compensation:

- Hours: Monday – Friday​ 35 hours per week
- Pay: $1​7.00​ - $18.00

Job Responsibilities:

- Answer phone calls, greet customers warmly, and ascertain the reason for their call.
- Utilize telephones to reach out to customers and verify account information.
- Process customer requests, including placing or canceling orders and deliveries, canceling or upgrading accounts, and assisting with bill payments.
- Provide detailed company information and answer questions regarding terms of sale and process.
- Utilize computer technology for account management and data entry.
- Provide invoices and bill commercial and retail customers.

Requirements:

- Must have strong computer skills and familiarity with Microsoft Office.
- Ability to provide exceptional customer service.
- Experience with data entry and account management is Benefits:
We offer weekly pay (Direct Deposit, Paper Checks, or pay cards), Health/Dental/Vision Insurance options compliant with the ACA, and a 401k plan.

We look forward to working with you. APPLY today!!!