Customer Support Representative

Job Title: Customer Support RepresentativeLocation: Cincinnati, OHJob Type: Full-TimeJoin a Growing Team!Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential, we’d love to meet you.We’re expanding our team and looking for a motivated Customer Support Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.About the RoleAs a CSR, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.What You’ll DoProvide friendly, face-to-face customer supportListen to customer needs and recommend products, upgrades, or solutionsAnswer questions about pricing and services with confidence and clarityMeet and exceed individual and team performance goalsStay knowledgeable about client products and promotionsRepresent our company with professionalism and enthusiasmWhat We’re Looking For1–3 years of experience in customer service, hospitality, events, or a related fieldStrong communication skills (written and verbal)Ability to think on your feet and stay composed under pressureOrganized, detail-oriented, and dependablePositive attitude and team-first mindsetPassion for delivering standout customer experiencesWhy Join Us?Competitive pay and benefitsOpportunities to travel to live events (when applicable)Fun, collaborative team cultureClear advancement opportunities in customer experience and eventsExposure to exciting, nationally recognized brandsA chance to grow your careerReady to Apply?We’re conducting virtual interviews this week via Zoom and would love to connect with motivated candidates.Submit your resume today and take the next step in building a career where your personality, drive, and passion truly matter.