Customer Support Specialist

Qualifications

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1. 5 or more years of sales, customer service, office experience or similar role
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2. PC proficiency with emphasis on Microsoft Office programs including a heavy focus on Excel, Salesforce, SharePoint, Cognos and Billing systems
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3. Must have excellent verbal and written communication skills, be highly organized, have excellent research skills and are able to perform tasks effectively under pressure
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4. Able to function independently, as well as working effectively in a team environment
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5. Outstanding interpersonal skills required to function effectively in a customer service/sales/sales support environment
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