Data Center Engineer

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.Purpose of the role:Working within Pico’s and Pico’s clients’ various Data Centers in Chicago with some NY, Mexico and Canada, the role holder will be responsible for the physical build and maintenance of our environment. Working closely with our Network and Systems engineering teams and our Project Management and client Service Delivery functions to ensure prompt delivery of all projects. With a structured approach, strong team ethos and the flexibility and commitment to solve problems and get things done, the role holder will be a key member of this small but highly skilled and integral team. A key requirement of this job is flexibility as the role holder will be expected to work in short change windows, late at night and out of hours.Responsibilities and duties (include but not limited to)This includes, but is not limited to the following services:Equipment Rack and StackCable, Label & terminate fiber or copper network cablingAssist with the diagnosis of hardware and software - troubleshootingPerform cabinet/cage auditsBlade/Card, Memory, Hard Drive, and Transceiver installations or removalTesting and troubleshooting of copper and fiber optic circuitsPerform migrations of equipment, power, or networking devicesShipping and receiving packages in Office and co-locationsReceive, log, and store internal packagesArrange access for internal and external customersOrder, receive, install, and test cross connects (copper/fiber)Provide timely updates using a computer-based ticketing systemPerform and document inventory verification/counts and rack elevationMonitor and report on power utilization in co-locationsMaintain overall Data Centre cleanliness and appearanceWork flexible shift schedules including rotational on-call coverageReport to the facility within a 1hour average for emergency outage assistanceWe operate many data centers across EMEA, the candidate will be required to travel throughout Europe, sometimes on very short notice, particularly in the short term.Home base will be the New Jersey areaEducation, Skills and background (incl. Education and Experience Requirements)3+ years of experience in Telecommunications or Data Centre related fieldIn depth knowledge of Telecom structured cabling standardsIn depth knowledge of network device / server deploymentIn depth knowledge of DCO standards and operations3+ years use of industry standard test equipmentEffective organizational skills and high attention to detailBuilding Management System and Branch Circuit Monitoring experienceStrong troubleshooting skillsProfessional business communication and interpersonal skillsMission Critical Data Centre Facility MaintenanceWorking ArrangementsThe working days for this role are Tuesday to Saturday: Tuesday to Friday 4 PM to midnight and Sat 9 AM to 5 PM. Sunday availability on request. This is a non-office-based position. Travel between data centers in New Jersey (and occasionally beyond) will be required on an on-going basis. Home base is New Jersey, where we operate out of Equinix NY4, the travel is primarily within AMRS. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC).Other important informationPhysical demands of the position include:Lift and handle up to 50 poundsBend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipmentWork under a raised data center floorClimb ladders (up to a16 feet) to reach plenum spacesIMPORTANT DATA PRIVACY INFORMATION: This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.Be a part of Pico FamilyPico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.