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Data-Driven Escalation Program Manager

  • Job type Posted on: Jul 20, 2026
  • Experience level Onto Innovation Inc.
  • Employment type Milpitas, California
  • Employment type Onsite
  • Salary Full-time
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Job Title :

Data-Driven Escalation Program Manager

Job Type :

Full-time

Job Location :

Milpitas California United States

Remote :

No

Jobcon Logo Job Description :

View Full Description
Onto Innovation is seeking an Escalation Program Manager to lead end-to-end management of critical part-related escalations impacting field service operations and customer uptime. The role requires strong Excel skills, data analysis, and a data-driven approach to identify root causes and drive sustainable resolutions. You will collaborate with Supply Chain, Planning, Logistics, and Field Service teams, delivering executive summaries and dashboards while ensuring timely communication and #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Jul 20, 2026

Reference Number:

14660_AF53736B80037D0ACC6787FA93531A77

Employment:

Full-time

Salary:

Not Available

City:

Milpitas

Job Origin:

APPCAST_CPC

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Onto Innovation is seeking an Escalation Program Manager to lead end-to-end management of critical part-related escalations impacting field service operations and customer uptime. The role requires strong Excel skills, data analysis, and a data-driven approach to identify root causes and drive sustainable resolutions. You will collaborate with Supply Chain, Planning, Logistics, and Field Service teams, delivering executive summaries and dashboards while ensuring timely communication and #J-18808-Ljbffr

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