Data Reporting & Insights Analyst

About DUOS DUOS is an AI-powered member experience platform transforming how health plans engage members and improve outcomes. Our mission is not only to add years to life, but to add life to those years. We partner with leading health plans to close healthcare gaps, optimize Star Ratings, and address social determinants of health needs. Backed by FTV Capital, DUOS delivers measurable results: Net ROI of 4:1, 15% member enrollment rates, and significant improvements in HEDIS measures and Star Ratings performance.The Role As our Data Reporting & Insight Analyst, you will own the reporting that proves the value DUOS delivers to health plan clients, along with the eligibility files that power it. You’ll build analytic reports that track progress against client targets, maintain the standard reports our Client Success team relies on, and set the standard for every client eligibility file we receive.This role is central to our “final mile”: giving Client Success the trusted data and proof of ROI to show that what we sell is delivered and valued. It’s a hands-on seat for a curious, self-directed analyst who enjoys owning work end to end. You’ll report to our Data Analytics team and work closely with Client Success, Engineering, and Operations.What You’ll DoStandard reporting and analyticsOwn a portfolio of standardized client and internal reports, delivered accurately and on a regular cadenceBuild ad hoc analyses that answer questions from clients, Client Success, and leadershipCreate analytic reports that show clients whether DUOS is delivering value and hitting their targetsWrite and maintain SQL against our data warehouse, validating every result before it goes outTurn findings into clear tables, charts, and written summaries for audiences ranging from analysts to client executivesImprove and automate recurring reports for greater efficiency and accuracyClient partnershipServe as the reporting point of contact for assigned clients, working hand in hand with Client SuccessPresent reports and findings to clients alongside Client Success, consulting with all levels of managementRespond promptly to client data questions with a clear explanation of what the numbers mean and what’s driving themEligibility file ownershipBe the go-to expert for how client eligibility data comes to DUOS and whether it’s rightBuild and maintain standard eligibility file templates and data requirementsGuide clients through new file setups and changesQA every incoming file for completeness, accuracy, and timelinessResearch and resolve discrepancies, tracing each issue to its source and documenting the fixMap data elements across client files to refine templates and speed up new setupsPartner with Engineering on backend configuration and loadingTrusted data for AIHelp own the curated tables and metric definitions that feed DUOS’s AI tools, so everyone gets the same number for the same questionDocument what each table and metric means and keep definitions consistent across reports, dashboards, and AI answersInvestigate conflicting numbers, trace the difference to the data, and fix it at the sourceAI-enabled workflowsUse AI tools daily to speed up SQL development, analysis, report building, and file QA, while checking every output before it’s usedBuild repeatable processes, templates, and documentation so reporting and file intake never depend on one personTrack your own OKRs and contribute to company OKR adoptionRequired Qualifications2+ years of experience in data analysis, reporting, or a related analytical roleStrong SQL skillsExperience owning recurring reports or dashboards end to end, including scheduling, validation, and automationExperience working with eligibility files or other large client data files, ideally including defining file specifications or data requirementsDay-to-day use of AI tools (such as Claude, ChatGPT, or Copilot) in your analytical workStrong analytical and problem-solving skills, with the ability to identify and resolve data discrepanciesClear written and verbal communication, and comfort consulting with all levels of management, internally and with clientsExcellent organizational, time management, and project management skillsA curious, self-directed approach: you bring solutions, not just questions, and you’d rather build the process than inherit itBachelor’s degree in a quantitative or related field, or equivalent experiencePreferred QualificationsExperience building clean, well-documented tables, views, or data modelsPython experienceBI tools experience (Tableau, Power BI, or Looker)Experience supporting Client Success or account management teams with reporting and QBR materialsHealth plan or healthcare data experience (Medicare Advantage, Medicaid, PDP)Familiarity with Star Ratings, HEDIS, and risk adjustmentStartup or high-growth experienceA passion for fostering a positive workplace cultureJob DetailsEmployment type: Full-time, salary exemptLocation: Remote (US-based)Salary range: $80,000–$100,000 per yearBenefits Medical, vision, and dental coverage, 401(k), and competitive PTO.E-Verify DUOS participates in E-Verify.