Design Director (Hospitality Interiors)

The Design Director is a senior creative and operational authority on all hospitality engagements, accountable for design quality, project economics, team performance, and client experience. This is a full-time position based in New York City, with some flexibility to work from home.Role Description Design Leadership:Sets and upholds the creative direction and design standards for all commercial projects, with a focus on hospitality-driven environments, from concept through construction administration, ensuring every project reflects Company Values: Elegance, Curation, and Integrity.Leads schematic design, design development, and construction documents on complex, high-profile hospitality and commercial engagements.  Integrates interior architecture seamlessly with decorating and FF&E across project phases. Client and Business Development:Serves as the primary client relationship owner for commercial accounts, from first meeting through project closeout. Represents Pembrooke & Ives in pitches, presentations, and industry forums; helps grow the commercial pipeline. Identifies and cultivates strategic partnerships with developers, brokers, corporate real estate clients, and hospitality operators. Team Development and Operations: Leads, mentors, and develops the design team across all levels (Senior through Junior). Manages project scheduling and utilization planning.Drives adherence to disciplined phasing, proactive client communication, and margin-conscious delivery. Establishes and refines SOPs, drawing standards, and quality control protocols for commercial and hospitality projects. Collaborates across Design and Decorating/FF&E teams to share knowledge and resource talent where appropriate. Firm Leadership: Participates in firm-wide leadership discussions, including strategic planning, culture, and professional development.Contributes to the firm’s visibility in the commercial market through editorial placements, speaking engagements, and award submissions. Provides mentorship and growth pathways for rising talent in the firm. Qualifications 12+ years of experience in commercial interior design or interior architecture, with 4+ years in a senior leadership or studio director role. Demonstrated portfolio of hospitality design work, supported by experience across other commercial typologies. Deep proficiency in Revit, AutoCAD, and Adobe Creative Suite; comfort with 3D visualization tools. Strong command of commercial building codes and accessibility requirements. Proven ability to manage projects from concept and programming through construction administration in conjunction with external consultants. Experience managing project economics: fee negotiation, budget tracking, and margin accountability. Outstanding communication and presentation skills; polished client-facing presence with all parties of the projects. Experience with large scale presentations to membership groups through multiple phases of projects.  Bachelor’s degree in Interior Design, Interior Architecture, Architecture, or other relevant degrees. Experience working in or with boutique luxury or high-end design firms where craft and client service are primary differentiators preferred. New York City or other targeted geographic market experience and existing client relationships preferred. Salary Range $170,000.00 - $200,000.00 (depending on experience) + Performance-Based BonusBenefitsHealth, Dental, Vision, and Life InsurancePaid Time OffPaid Parental Leave PlansPaid Public HolidaysHybrid Work Schedule (Office Based in Midtown, Manhattan)Commuter Benefits401(k) Match