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Director of Technical Services

  • Director of Technical Services job type Posted on: Nov 03, 2026
  • Director of Technical Services experience level Casper's Ice Cream
  • Director of Technical Services employment type Richmond, Utah
  • Director of Technical Services employment type Onsite
  • Director of Technical Services salary Full-time

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Job Title :

Director of Technical Services

Job Type :

Full-Time

Job Location :

Richmond Utah United States

Remote :

No

Jobcon Logo Job Description :

POSITION MISSIONBuild and lead a world-class engineering and maintenance organization that maximizes plant reliability, improves manufacturing efficiency, reduces operating costs through engineering and automation, and delivers capital investments that generate measurable business results.The Director of Technical Services serves as the single point of accountability for Maintenance, Facilities, Engineering & Automation, and Capital Project Management. Success is measured not simply by projects completed or problems solved, but by building sustainable systems, developing a high-performing technical organization, and delivering measurable improvements in plant performance.Primary Objective: Maximize plant asset reliability, optimize manufacturing processes, and execute capital engineering projects across the facility while ensuring zero down-time through robust preventative and predictive maintenance programs.Key Stakeholders: Direct reports include the Maintenance Manager, Process Engineers, Automation Engineers, and Reliability Techs. Partners with Plant Managers and acts as a peer to the Director of Quality.Integrated Maintenance & Engineering ResponsibilitiesAsset Reliability & Maintenance Strategy: Direct the plant-wide maintenance department. Oversee the execution of Preventative Maintenance (PM), Predictive Maintenance (PdM), and Total Productive Maintenance (TPM) strategies to drive down unscheduled downtime.CMMS & Inventory Oversight: Manage the facility’s Computerized Maintenance Management System (CMMS). Optimize spare parts inventory, track work-order completion rates, and control maintenance, repair, and operations (MRO) budgets.Process Engineering & Yield Optimization: Lead the technical team in auditing manufacturing lines, fixing process bottlenecks, and maximizing Overall Equipment Effectiveness (OEE).Utility & Facility Management: Oversee critical plant utilities required for food processing, including boiler systems, ammonia refrigeration/chillers, compressed air, water purification, and waste-water treatment facilities.CapEx & Sanitary Engineering: Lead capital project execution from scoping to commissioning. Ensure all new equipment installations adhere to strict sanitary design principles and integrate seamlessly into existing automation grids.Target Qualifications & RequirementsEducation: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Chemical Engineering.Experience: 10+ years of progressive leadership spanning both plant maintenance and process engineering within a highly automated food, beverage, or dairy environment.Technical Knowledge: Deep expertise in ammonia refrigeration systems (PSM), automated PLC networks (Allen-Bradley/Siemens), high-speed packaging lines, and steam/boiler operations.Key Metrics Managed: Mean Time Between Failures (MTBF), Mean Time to Repair (MTTR), OEE improvements, and MRO/CapEx budget variances

Jobcon Logo Position Details

Posted:

Nov 03, 2026

Reference Number:

10440_4483115213

Employment:

Full-time

City:

Richmond

Job Origin:

APPCAST_CPC

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POSITION MISSIONBuild and lead a world-class engineering and maintenance organization that maximizes plant reliability, improves manufacturing efficiency, reduces operating costs through engineering and automation, and delivers capital investments that generate measurable business results.The Director of Technical Services serves as the single point of accountability for Maintenance, Facilities, Engineering & Automation, and Capital Project Management. Success is measured not simply by projects completed or problems solved, but by building sustainable systems, developing a high-performing technical organization, and delivering measurable improvements in plant performance.Primary Objective: Maximize plant asset reliability, optimize manufacturing processes, and execute capital engineering projects across the facility while ensuring zero down-time through robust preventative and predictive maintenance programs.Key Stakeholders: Direct reports include the Maintenance Manager, Process Engineers, Automation Engineers, and Reliability Techs. Partners with Plant Managers and acts as a peer to the Director of Quality.Integrated Maintenance & Engineering ResponsibilitiesAsset Reliability & Maintenance Strategy: Direct the plant-wide maintenance department. Oversee the execution of Preventative Maintenance (PM), Predictive Maintenance (PdM), and Total Productive Maintenance (TPM) strategies to drive down unscheduled downtime.CMMS & Inventory Oversight: Manage the facility’s Computerized Maintenance Management System (CMMS). Optimize spare parts inventory, track work-order completion rates, and control maintenance, repair, and operations (MRO) budgets.Process Engineering & Yield Optimization: Lead the technical team in auditing manufacturing lines, fixing process bottlenecks, and maximizing Overall Equipment Effectiveness (OEE).Utility & Facility Management: Oversee critical plant utilities required for food processing, including boiler systems, ammonia refrigeration/chillers, compressed air, water purification, and waste-water treatment facilities.CapEx & Sanitary Engineering: Lead capital project execution from scoping to commissioning. Ensure all new equipment installations adhere to strict sanitary design principles and integrate seamlessly into existing automation grids.Target Qualifications & RequirementsEducation: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Chemical Engineering.Experience: 10+ years of progressive leadership spanning both plant maintenance and process engineering within a highly automated food, beverage, or dairy environment.Technical Knowledge: Deep expertise in ammonia refrigeration systems (PSM), automated PLC networks (Allen-Bradley/Siemens), high-speed packaging lines, and steam/boiler operations.Key Metrics Managed: Mean Time Between Failures (MTBF), Mean Time to Repair (MTTR), OEE improvements, and MRO/CapEx budget variances

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