Dispatcher

Dispatcher Frisco, TXIn This Role You'll:Support drivers and transportation teams across multiple time zones during overnight operationsMonitor fleet activity using GPS, telematics, and dispatch systems to ensure on-time deliveriesRespond to driver issues including delays, breakdowns, route changes, and device troubleshootingReview safety events, reefer compliance, and transportation exceptions while escalating concerns as neededCommunicate delivery delays and service issues with customers and internal stakeholdersPrepare shift handoffs, nightly recaps, and operational reports to support leadership decision-makingWhat You'll Bring:2+ years of experience in transportation, dispatch, logistics, or food distributionExperience working directly with drivers in a fast-paced transportation environmentStrong written and verbal communication skills with a customer-focused mindsetProficiency in Microsoft Office applications, including Excel, Outlook, and WordFamiliarity with Samsara, Coretex 360, iBright, Descartes, or similar dispatch and tracking systemsKnowledge of DOT regulations, transportation safety practices, and problem-solving techniquesThe Schedule & Setting:Full-time, on-site at [Location]Four 10-hour shifts per weekTypical start times are 7:00 PM or 9:00 PMOvernight schedule supporting nationwide operationsAvailability required on weekends and holidaysFast-paced environment supporting drivers, customers, and distribution centersPay & Benefits:Competitive hourly pay or salary based on experienceWeekly pay every FridayMedical, dental, and vision coverage starting after 30 days401(k) with company benefits packagePaid vacation, holidays, and sick timeCompany-provided uniforms and work shoesWhy Join QCD?Support a nationwide transportation network serving leading customersPlay a direct role in driver safety and service excellenceWork with advanced fleet and transportation technologyJoin a collaborative and fast-paced operations teamGrow your transportation and logistics career with QCDBe part of a company with excellence over 20 years of distributionWe're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout the Golden State Foods family of companies. At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too. QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.Equal Opportunity Employer: We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.