Duty Manager, Passenger Service

Job PostingDuties and Responsibilities: Prepare customer airline reports in line with their requirements; Build strong relationship with all customer airlines and deliver a customer focused operation; Ensure adherence to all regulatory requirements for all relevant authorities; Ensure that airline customer standards are maintained and raised by continuous improvement; Encourage, manage and develop Menzies Aviation staff in all aspects of the business; Control resource and cost allocation within budgetary restraints; Conduct performance evaluations; Obtain GSC certification Required Skills: Previous management experience and a demonstrable track record of passenger services success; Excellent communication skills; Ability to build an excellent working relationship with staff, airline customers, airport authorities and suppliers; Possess 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures; Organizing and planning skills, with the ability and initiative to react effectively and quickly to unexpected circumstances; Must be able to lift at least 70 pounds on a continuous basis. Must pass an FBI background check and obtain a custom seal; Must pass driver's test with the Department of Airports and obtain a driver's license to drive on Airport Operational Area (AOA); Must pass a pre employment drug test;Qualifications: Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Leader: Inspires teammates to follow them Education: High School or better. Licenses & Certifications: EMPLOYEE BADGE Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.